Champion Xpress Carwash - Silver City (NM 88061)
About the Business
Champion Xpress Carwash - Silver City (NM 88061) deals with car wash near me, nearest car wash, automatic car wash near me and mobile car wash. The business started in 2018. It is located at 1870 Highway 180 East, Silver City (NM 88061), United States. You can find more details about Champion Xpress Carwash - Silver City (NM 88061)'s location on the map. The GPS coordinates are: 32.9051843, -108.5503487. Car Wash in Silver City is the main business occupation of this company. The payment method they accept is cash, credit cards. Since they are located in United States, they accept USD as the payment currency. Champion Xpress Carwash - Silver City (NM 88061) is available for a quick contact via phone number 1-575-597-0269, or visit their website for more information.
I have been to champion a few times and most of the time it's ok. The last time I went through the car wash my car was scratched on the passenger door, side mirror bent back and the plastic lining of the mirror cracked and broken.
When I pulled out and saw this I immediately got an employee and she wrote up a report and took pictures.
I waited 2 weeks for them to call back. After that I went by got the managers number. I called but he was never available. After trying to get ahold of him for 1 week I went by the office again and a female employee told me "good luck, he probably wont call you, he never calls people back". She gave me their HR's number. I reported him to her voicemail. The manager then called me the next day. I went to the office and he was quizzing me the whole time about who told me he wouldn't call me back and saying how my car hadnt been documented right. I have a 2010 car... its paint is fading on top but everything else is in really good condition. He comes over to my car and starts taking pictures of the sunspots like hes some detective and doesnt even take 1 picture of the side mirror or door that was scratched. I asked him what he was doing. He said taking new pics. So I asked him why if he trusts his employees he should have them be able to do it. He started talking crap about a Miss Begay stating she didnt know what she was looking for and saying how he had to follow up on her frequently. I told him that was b.s. because she actually took pictures of the correct area and had me sign a report but he didn't and hadnt had me sign anything. I reported him to HR again.
I got a call a few weeks later from their head office. Lady said they didnt find the carwash at fault. But found no damage caused by their machines. I asked to see their cameras, reports and pictures the manager took. Turns out the cameras were down.... the manager didnt turn in the original report miss Begay completed or the pictures she took. He just told them I was lying and showed them my sun spots.
They run a shitty business and the manager is a piece of work.