Car Part Express, LLC
About the Business
Car Part Express, LLC deals with auto dismantlers near me, auto parts nearby, auto parts store near me now and auto parts store near my location. It is a United States-based company founded in 2011. It is located at 420 N Austin St, Seguin (TX 78155), United States, and you can find more details about its location on the map. The GPS coordinates are: 29.5718817, -97.9650971. Auto Parts in Seguin is the main business category of this company. They accept cash, credit cards, and USD is their payment currency. Car Part Express, LLC is available for a quick contact via phone number 1-830-800-0203. You can also send them an e-mail or visit their website for more information.
Scam!
I have not been given any information or forms. All communication stopped on their part. Emails remain unanswered and phone called are never returned. We were told a new engine was coming, and it never came. When we tried calling, nothing.... No answer, no response...For months and months. It is insane. Everyone on Google rates this company with the same type of complains. This is not just my story. Read all the complaints. They are all very similar. Simple...We were given a motor, paid our mechanic $1200 to install it, drove it less than ten miles and it died.
This company is a sad, unethical company. They played to my Christian beliefs and acted like we were friends. When we had trouble, all communication ceased. We feel betrayed because we felt like they were friends, not just a business relationship. When we were able to somehow get through to a live person, it was always the same person's voice. When they would "get caught" on the phone, they would just create another name, someone you have not spoken to, and they would send you to voice mail. VOice mail would never be answered.
Fake warranties, once your money gets in their account the warranty is void. Most of positive reviews online are fake. Texas district attorney has them on their radar. Address in Seguin TX is even a fake. Read the BBB report on them. Be sure to spell name correctly. The motor they send lasted less than10 miles. After it failed all we got was lip service. Matt is as crooked as they come.
This people are nothing but crooks. Look on Goggle reviews or check the BBB. They hide their real places of business but the Texas AG is now tracking them down. Do yourselves a favor if they call you or email you wanting to sell you something just hang up. Matt was one of their chief thieves in charge. Ex used car salesman. Their trail leads to New Mexico and we have the locals on the look out for them there as well
Don't know how this place has good reviews. If you check BBB there are many complaints like mine. I needed an engine and contacted them. They were very nice up front and e even sent me photos of a truck with the engine they promised to sell me. Required wire transfer of payment. BIG RED FLAG. DON'T PAY BY WIRE TRANSFER. They did ship an engine but is a piece of crap. Obviously not the one they sold me. They even admitted that. Then the runaround starts. Many phone calls and promises but noaction. Now they won't even respond. I'm out $1299 and don't have a usable engine. Avoid this business!
DO NOT USE. My husband trusted them and sent the money that had to be wired and we later found out no refund. We never received the engine promised and our calls are blocked and there is nothing but an empty bldg at that address. We are now out$1200 with no place to find them and no way to contact them
They sound nice on the phone but when you question the paid for transaction you are blocked out with no alternatives. Be aware you are going to lose you money. STOP DO NOT BE SCAMMED LIKE WE WERE.