About the Business
Based on a worldwide organization and a sales and technical network (85 production facilities in the world, 10 R&D centers, etc.), the Business Units of the Group support their customers through many services which, from production to delivery, take into account quality, safety and environmental protection requirements:
- packaging, handling, storage, transportation, everywhere in the world
- different types of packaging, and each suited to a specific product, sample requests
- advice when ordering, but also about the handling and storage of the products
- raising awareness about quality and safety processes during the transportation and handling of the products outside of the Group’s sites
- analyzing technical issues related to production, formulation and transformation with ad hoc solutions
- etc.
Specialty chemicals are a highly complex field which requires a close and constant partnership with customers.
In the initial stages, listening to its customers is the Group’s foremost concern in its innovation process. In collaboration with its customers, it designs customized solutions which meet their requirements. Its R&D anticipates and tests the products of the future, detecting new opportunities for its customers.
In the latter stages, the specialists and experts of the Group support the implementation of the solutions in the field and on the customers’ premises.
